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| Customer Service > Returns and Exchanges |
| RETURNS AND EXCHANGES |
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Purchases are eligible for a return or exchange within 90 days of ship date. Any packages received that are not eligible for return will not be sent back to you. Please ensure your package is shipped to us within 90 days of the ship date.
If your purchase is eligible for return, please complete the return/exchange information on the reverse side of the packing slip that you receive with your shipment; include it with your merchandise. Ship your package by insured parcel post or UPS ground to:
Lillian Vernon
100 Lillian Vernon Drive
Virginia Beach, VA 23479-0001
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